Tool-specific, hands-on training so your team uses ChatGPT and Claude properly across admin, sales, marketing, research and customer communication — with clear privacy rules.
People search for ChatGPT and Claude by name because they want to know how to use the tools they already have — not abstract "AI transformation". This session is built for that: practical, tool-specific training for Australian business teams.
We cover when to use ChatGPT vs Claude, how to set up projects and custom instructions, build a business prompt library, and apply both tools to writing, research, summarisation, admin and customer-facing work. Every exercise ties back to tasks your team does weekly.
Privacy is non-negotiable. We teach what should never go into a chat, how to anonymise customer data, and how to build habits that protect your business while still getting leverage from AI.
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Modules — plus clear deliverables your team can reuse.
Emails, quotes, proposals and customer replies with consistent tone.
Turn long documents and notes into actionable summaries.
Starter templates your team extends over time.
Follow-up drafts, meeting prep, CRM notes and reporting support.
Categorised prompts for your most common business tasks.
How projects and instructions are configured for your team.
Use cases, strengths and when to pick each for business work.
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Custom instructions, project folders and keeping context organised.
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Building, testing and saving prompts that produce reliable output.
Book ChatGPT & Claude Training
Straight answers to the questions we hear most from business owners.
Have a different question? Get in touch.Paid team accounts are recommended for business use, but we can train on free tiers for basics. We will advise what suits your size and data needs.
Team training is broader — fundamentals, policy and workflows across tools. This session goes deeper on ChatGPT and Claude specifically.
That is exactly who this is for. No coding, no engineering — just practical daily work.
We provide a practical usage template and guidance. Legal review is your responsibility for regulated industries.
Yes. Many clients run a strategy workshop first, then tool training for the wider team.
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We'll audit your current setup, find the bottleneck, and map out a system to fix it. The first conversation costs nothing.