Last updated: 18 March 2026
Think Online is a trading name of MW Partnerships Pty Limited (ABN 54 684 755 486 / ACN 684 755 486). In this policy, "we", "us", and "our" refer to Think Online and MW Partnerships Pty Limited.
We are committed to protecting the privacy of personal information we collect, hold, use, and disclose. This privacy policy describes how we manage personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at thinkonline.com.au, you acknowledge that you have read and understood this privacy policy.
We collect personal information that is reasonably necessary for our business functions. The types of personal information we may collect include:
We may also collect certain information automatically when you visit our website, including:
We collect personal information in the following ways:
Where practicable, you may interact with us anonymously or using a pseudonym. However, if you choose not to provide certain personal information, we may not be able to respond to your enquiry or provide our services to you.
We use the personal information we collect for the following purposes:
We will not use your personal information for direct marketing unless you have provided consent or would reasonably expect us to do so based on an existing relationship. You may opt out of any marketing communications at any time by contacting us.
Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how our website is used.
We use Google Analytics 4 (GA4) to collect anonymised data about website usage, including pages visited, session duration, traffic sources, and general geographic location. GA4 uses cookies to distinguish unique users and sessions. Google Analytics data is processed by Google LLC, whose servers are located in the United States.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.
We do not sell, rent, or trade your personal information to any third party.
We may share your personal information with the following categories of third-party service providers who assist us in operating our business:
These service providers are only authorised to use your personal information as necessary to provide services to us and are required to handle your information in a manner consistent with relevant privacy obligations.
We may also disclose your personal information where required or authorised by law, including to comply with a court order, subpoena, or other legal process.
In the course of delivering our digital marketing services, we may access or handle personal information belonging to our clients' customers (for example, through managing advertising accounts or analytics platforms on their behalf). This information is handled in accordance with our contractual obligations to those clients and is not used for any purpose other than providing the agreed services.
Some of the third-party services we use are operated by organisations located outside of Australia, primarily in the United States. By providing your personal information to us, you consent to the disclosure of your information to these overseas recipients.
We take reasonable steps to ensure that overseas recipients handle your personal information in accordance with the Australian Privacy Principles.
Countries where your data may be processed: United States.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These measures include:
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain personal information only for as long as it is reasonably necessary for the purposes for which it was collected, or as required by law. When personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.
Contact form submissions are retained for the duration of any ongoing business relationship and for a reasonable period thereafter to allow for follow-up enquiries. Website analytics data is retained in accordance with Google Analytics' default data retention settings.
You have the right to request access to the personal information we hold about you. You also have the right to request that we correct any information that is inaccurate, out of date, incomplete, irrelevant, or misleading.
To make an access or correction request, please contact us using the details in Section 14 below. We will respond to your request within a reasonable timeframe, and we will not charge you a fee for making a request or for making corrections.
In certain circumstances, we may refuse access to personal information in accordance with the grounds set out in the Privacy Act (for example, where providing access would pose a serious threat to the life or health of any individual).
In the event of a data breach that is likely to result in serious harm to any individual whose personal information is involved, we will comply with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988. This includes notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable.
If you believe we have breached the Australian Privacy Principles or have a complaint about how we have handled your personal information, please contact us using the details below. We take all complaints seriously and will investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.