Hands-on training for ChatGPT, Claude and AI workflows — built around admin, sales, customer response and operations, with clear guidance on privacy and quality.
Giving your team AI access is easy. Getting them to use it safely, consistently and for real work is not. Most training is either too technical or too vague — so people go back to old habits after a week.
Our team training is practical and role-relevant. We cover prompting, writing and admin workflows, sales and customer response, research and reporting, plus the privacy and data-handling rules every business needs. Sessions are built from your actual tasks, not generic demos.
Formats range from a half-day executive session to a full-day team workshop or a two-day program that combines training with light implementation. The goal is a team that leaves confident, with prompts and playbooks they can reuse tomorrow.
Book Team AI Training
Training modules — plus clear deliverables your team can reuse.
Practical capabilities, limits and when to escalate to a human.
Structure, context and iteration — without jargon.
Admin, sales, customer response and reporting tailored to your business.
What never goes into AI tools, and how to work safely with customer data.
Approved use cases, prompts and escalation rules.
Reusable prompts for your most common tasks.
We learn your roles, tools and the tasks that eat the most time.
Book Team AI Training
How AI helps in business, what it is bad at, and your team usage policy.
Book Team AI Training
Live exercises on real tasks: email, admin, sales support, research and docs.
Book Team AI Training Straight answers to the questions we hear most from business owners.
Have a different question? Get in touch.Yes. We cover both and help your team choose the right tool for each task. Tool-specific depth is available in our ChatGPT & Claude Training session.
We can cover Copilot basics within team training if your business runs Microsoft 365. We do not offer a standalone Copilot-only course unless you request a custom program.
Typically 5–25 for hands-on work. Larger groups can be split into sessions or combined with a train-the-trainer approach for managers.
Either. Remote works well with shared exercises. Onsite is ideal when you want the whole team in one room with your real systems at hand.
We offer follow-up sessions and can pair training with an AI Implementation Sprint or workflow automation project.
"Think Online have been a massive help for Adelaide Property Restoration. We had the classic problem: enquiries coming in from multiple places, messages getting missed, and quoting/follow-ups taking to..."
"One of the most amazing experiences I've ever had when it comes to marketing. Think Online is a must try consultation. These guys come to you, no time wasting, they go beyond ordinary expectations and..."
"Really impressed with how Think Online approached our website build. We needed something that looked professional and also brought us more leads. The final result was clean, mobile-friendly, and hones..."
"Our leads are now being qualified and booked before we even see them. The systems Think Online put into place are bringing in leads without us having to be involved."
"Think Online are so easy to work with, they just get it. From the very first conversation, they understood exactly what I was looking for and delivered it in a way that made complete sense. It's been..."
"The team at Think Online have saved me so much time automating different aspects of my business with AI. Not only that, they created me a custom AI system designed on my business data that I can query..."
We'll audit your current setup, find the bottleneck, and map out a system to fix it. The first conversation costs nothing.
